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Terms & Conditions

Last Updated: 04.03.2025

Welcome to Qetello.com, a menopause coaching service designed to support and empower individuals navigating menopause. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our services.

1. Services Provided Qetello.com offers menopause coaching services, including but not limited to guidance, education, and support related to menopause. Our services do not constitute medical advice, diagnosis, or treatment. Coaching is intended for informational and personal development purposes only.

All coaching agreements and practices follow the best practices outlined by the International Coaching Federation (ICF).

2. No Medical Advice Disclaimer Qetello.com and its coaches are not medically trained professionals. The information and services provided are not intended to replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical concerns or conditions. By using our services, you acknowledge that any reliance on information provided is at your own risk.

3. Limitation of Liability To the fullest extent permitted by law, Qetello.com, its owners, employees, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of our services. We accept no liability for any decisions made or actions taken based on coaching sessions or information provided on our platform.

4. Personal Responsibility By using our services, you accept full responsibility for your physical, mental, and emotional wellbeing. You acknowledge that your progress and results depend on your commitment, lifestyle, and other personal factors beyond our control.

5. Confidentiality We respect your privacy and confidentiality. However, we may disclose information if required by law or if we believe disclosure is necessary to prevent harm to yourself or others. Our data collection, storage, and processing practices comply with the General Data Protection Regulation (GDPR) for users in Europe, ensuring your personal data is handled securely and transparently.

6. Payment and Refund Policy Payments for coaching services are due in full at the time of booking unless otherwise agreed. We do not offer refunds for completed sessions. Cancellation and rescheduling policies will be outlined at the time of booking.

7. Modifications to Terms Qetello.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services after any changes constitutes acceptance of the revised terms.

8. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved in the applicable courts of this jurisdiction.

9. Contact Information If you have any questions about these Terms and Conditions, please contact us at carolyn@qetello.com.

By using Qetello.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.